Management

Mandatory Units (4)

• A2 Manage your own resources and professional development
• B6 Provide leadership in your area of responsibility
• D6 Allocate and monitor the progress and quality of work in your area of responsibility
• E6 Ensure health & safety requirements are met in your area of responsibility

Optional Units (Select 3)

• B11 Promote equality of opportunity and diversity in your area of responsibility
• C2 Encourage innovation in your area of responsibility
• C5 Plan change
• C6 Implement change
• D1 Develop productive working relationships with colleagues
• D3 Recruit, select and keep colleagues
• D7 Provide learning opportunities for colleagues
• E1 Manage a budget
• F1 Manage a project
• F6 Monitor and solve customer service problems
• F8 Work with others to improve customer service
• Build and manage teams
• Lead meetings
• Participate in meetings
• Manage the environmental impact of your work
• Take effective decisions
• Communicate information and knowledge
• D8 Help team members address problems affecting their performance (F2GX 04)
• D9 Build and manage teams (F2H0 04)
• D11 Lead meetings (F2H2 04)
• D12 Participate in meetings (F2GY04)
• E9 Manage the environmental impact of your work (F2H3 04)
• E10 Take effective decisions (F2H4 04)
• E11 Communicate information and knowledge (F2H5 04)

Mandatory Units (5)

• B1 Develop and implement operational plans for your area of responsibility
• C2 Encourage innovation in your area of responsibility
• D2 Develop productive working relationships with colleagues and stakeholders
• E6 Ensure health & safety requirements are met in your area of responsibility
• F3 Manage business processes

Optional Units (select 3)

• A2 Manage your own resources and professional development
• A3 Develop your personal networks
• B6 Provide leadership in your area of responsibility
• B8 Ensure compliance with legal, regulatory, ethical and social requirements
• B11 Promote equality of opportunity and diversity in your area of responsibility
• C4 Lead change
• C5 Plan change
• C6 Implement change
• D3 Recruit, select and keep colleagues
• D6 Allocate and monitor the progress and quality of work in your area of responsibility
• D7 Provide learning opportunities for colleagues
• E2 Manage finance for your area of responsibility
• F1 Manage a project
• F2 Manage a programme of complementary projects
• F8 Work with others to improve customer service
• F9 Build your organisation's understanding of its market and customers
• F11 Manage the achievement of customer satisfaction
• Reduce and manage conflict in your team
• Lead meetings
• Manage physical resouces
• Manage the environmental impact of your work
• Take effective decsions
• D10.Reduce and manage conflict in your team (F2H6 04)
• D11.Lead meetings (F2H2 04)
• E8. Manage physical resources (F2H7 04)
• E9. Manage the environmental impact of your work (F2H3 04)
• E10.Take effective decisions (F2H4 04)